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Emails Not Being Sent
Last Post 03-30-2011 08:15 AM by Ryan Bakerink. 5 Replies.
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Barry ThompsonUser is Offline
going with the flow
going with the flow
Posts:39
Avatar

--
03-22-2011 11:35 AM
    Version Information:
    Ver:3.40.30.0 / 5.6.1
    Mid:391 / Tab:68

    My portal passes SMTP configuration test, no problem.  I am 100% certain it is properly configured to send email, using a valid email server that is functioning optimally.

    When I submit the form, the following error is logged to the event viewer:
      3/22/2011 4:16:34 PM  General Exception  host    AssemblyVersion: -1; PortalID: -1; PortalName ... AssemblyVersion: -1
    PortalID: -1
    PortalName:
    UserID: -1
    UserName:
    ActiveTabID: -1
    ActiveTabName:
    RawURL:
    AbsoluteURL:
    AbsoluteURLReferrer:
    UserAgent:
    DefaultDataProvider:
    ExceptionGUID:
    InnerException: The email address (Dockside Studio) is not in a valid format.
    FileName:
    FileLineNumber: -1
    FileColumnNumber: -1
    Method:
    StackTrace:
    Message: System.ArgumentException: The email address (Dockside Studio<
    REDACTED-TO-AVOID-SPAM>) is not in a valid format.
    Source:
    Server Name: GEEK01




    DEBUG MODE:
    **DYNAMIC FORMS DEBUG MODE ON***
    Dynamic Forms Version: 3.40.30.0

    DotNetNuke Version: 5.6.1

    Initial Javascript:

    Saving Forms Responses: 4:29:17 PM
    Processing Events: 4:29:17 PM

    Processing Email Event: FormSubmit -4:29:17 PM
    Attempted Email Distribution
    From:REDACTED TO AVOID SPAM
    From Name: Dockside Studio
    To:REDACTED TO AVOID SPAM
    CC:
    BCC:REDACTED TO AVOID SPAM
    Priority:0
    Subject:  Dockside Studio Confirmation
    Message:Hello Barry

    Thanks for contacting us.  The information you have submitted on the form is included below.  If a response is necessary you will be contacted shortly.

    Regards,
    doCkSidE stUdIO

    First NameBarry
    Last NameThompson
    Email AddressREDACTED TO AVOID SPAM
    MessageTest

    Attachment:
    Email Type:Html
    *** Ending Debug Mode for Dynamic Forms ***


    ===============================================

    The email is never delivered.  I am 100% positive that ALL email addresses in the chain are valid and functional.


    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    03-22-2011 11:39 AM
    Hi Barry,

    There were changes that came with DNN 5.6.x that impacted email functions. Please see this thread and follow Chad's instructions. Thanks!

    http://www.datasprings.com/products.../aft/23380

    Candace
    Barry ThompsonUser is Offline
    going with the flow
    going with the flow
    Posts:39
    Avatar

    --
    03-22-2011 11:51 AM
    Wow, thanks, that did the trick!  Is there or will there be a patch issued for Dynamic Forms or is there a newer version I should be using?

    Thanks for the quick help!
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    03-22-2011 11:57 AM
    Hi Barry,

    Glad to hear that! We're not actually preparing a patch because the issue came from the DNN version. Chad is in close contact with DNN, testing the DNN 5.6.2 beta and he says so far so good. The official release should be just around the corner but I will recommend that you wait a bit and keep your ears open for issues on the new version. Thanks!

    Candace
    Barry ThompsonUser is Offline
    going with the flow
    going with the flow
    Posts:39
    Avatar

    --
    03-22-2011 11:59 AM
    Yeah, that's good advice.  Thanks again.  I'll just have to make a note of this for any future work I do.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    03-30-2011 08:15 AM
    Hello Barry,

    If you ever have any questions please let us know so we can be of assistance.

    Thanks,

    Ryan
    You are not authorized to post a reply.


     
     

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