Tracelyn
wading in the water
Posts:18
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| 07-22-2012 06:25 AM |
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Hi
I am new to the forms module and have sucessfully set up a basic form that has results viewed by an admin using dynamic views.
Now I want to save a completion event for a similar form that will show a pdf on submit. Right now I am using a basic suggested template to test this event. Eventually I will be putting in a template I've created using html.
I created the new completion event and saved it. That is working. Now I choose the event and click update settings for the module. The event isn't saved. In fact instead of staying on the settings page I am redirected to the forms module page as if I clicked "exit". I go back into the completion events for the module and the event isn't listed. So when I fill out a form and submit, the event does not fire.
I tried this for another event type as well - sending an email event. The same thing occurs.
I've searched and can not find any similar situations for Forms version 4.1. I am on DNN version 6.1.5.
Is there something else I need to "turn on" to get this to save and work?
Thanks
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James Donnelly
wading in the water
Posts:25
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| 07-22-2012 09:04 PM |
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Hi there,
not sure if this will help you but I have no issues and I did note have to change any settings.
My versions are
Ver:4.10.0.5601 / 6.1.5
You do have to be sure to click on the UPDATE event though. The save settings does not save the event.
Hope it helps
James
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Tracelyn
wading in the water
Posts:18
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| 07-23-2012 01:35 AM |
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Thanks, I did do that. The events themselves save. Attaching an event to a module is the part not saving. |
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Ryan Bakerink
river guide
Posts:1900
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| 07-23-2012 11:55 AM |
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Hello Tracelyn,
How many characters are in the content of the event that you're trying to save? It sounds like a truncation error.
For instance if you're trying to save 4,500 characters into the content of the event and the Event Content column maximum size is 4,000 then an error would be invoked. Upon this error invocation, the event wouldn't save and would most likely kick you out of the admin area, such as you're experiencing.
Please copy/paste the content you're trying to inject into the Dynamic Form Completion Event into Microsoft Word document and look at the number of characters including spaces.
If this is a truncation error, you will have to do 3 things to allow the saving of content as a completion event:
1.) Alter the table "DynamicForms_Events". You'll need to alter the column in this table that saves the email content to say..... nvarchar(max)
2.) You will need to alter the "DynamicForms_AddDynamicEvent" stored procedure. Basically one of the SQL parameter's data type size will need to be updated.
3.) You will need to alter the "DynamicForms_UpdateDynamicEvent" stored procedure. Basically one of the SQL parameter's data type size will need to be updated.
Let me know if you have any questions.
Thanks,
Ryan
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Tracelyn
wading in the water
Posts:18
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| 07-23-2012 05:48 PM |
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I am just submitting a simple form to pdf (the event). There can't be more than 500 characters in the whole form with data whether produced to PDF or via email.
I used the basic template compiled by your module using "Generate Results template". The form has 9 basic fields. Nothing fancy. Name, address, date of birth, etc. The email event was the the same and something I just tried to see if the first event itself was buggy.
As for changing items, I do not have access to your stored procedures. I didn't buy the full code version.
I just want to use the forms module to create simple forms and produce a simple PDF.
I'd appreciate it if you would take another look at the ticket I put in.
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Chad Nash
Posts:5260
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| 07-24-2012 03:11 PM |
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Hi... So just to confirm, when you are trying to update the event you are clicking "Update Event" correct? You are not just clicking Update Settings which is separate from the "Update Event" link button?
After you click Update Event, if the event does not save, do you see any errors if you go to Admin, Event Viewer?
Thanks,
Chad
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Tracelyn
wading in the water
Posts:18
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| 07-25-2012 10:49 AM |
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I have an event created for print to pdf. I can see it in the dropdown "select event" when I go to the Form Completion Events manager. I created it by choosing "New" in the dropdown and filling out all the necessary fields, then clicking "Update Event".
What else do I have to do to get the event to work on submit of the form?
I tried clicking "Update Settings" while in the Events Manager with the particular event selected. But nothing seems to happen. There are no errors. The window just goes back to the main module manager window. It's as if I clicked "Exit". When I go back in to the Form and try a submission there is no PDF.
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Chad Nash
Posts:5260
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| 07-25-2012 11:32 AM |
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Hi. In this case, if you are clicking on the "Update Event" and it doesn't have any of the changes I believe the problem would be something related to the Update stored procedure for the event. I am not aware of any specific problems that have been logged for this... I would be happy to help quicker/more directly if you open a support ticket at http://support.datasprings.com and provide us with temporary host rights. I should be able to fix you up within just a couple minutes. Thanks, Chad |
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Mark Buelsing
river guide
Posts:241
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| 06-01-2013 06:54 PM |
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I realize that this thread is almost a year old however there was no published solution to this and I landed here today because I was researching the same problem of my completion events changes not getting saved. I did just figure out a solution for me and hope to help someone else by sharing it with you.
I was editing a completion event and saving it and opening it back up to find that the change was not saved. I finally realized that I was not clicking "Update Event", but instead I was clicking save settings. But the "Update Event" button was nowhere to be seen. Gone. I eventually noticed that there was a horizontal scroll bar at the bottom of the browser. ( I was not expecting that, my form doesn't need it) When I scrolled about three page widths to the right I found the "Update Event" button! I do not understand why it was way over to the right all by itself. But It works when it is clicked. Now my changes are saved. Hope it helps you too.
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