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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
Amount Chosen not Amount Taken in Authorize.net
Last Post 09-06-2012 04:54 AM by Ryan Bakerink. 1 Replies.
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Ginnie RoweUser is Offline
going with the flow
going with the flow
Posts:55
Avatar

--
09-05-2012 02:16 PM
    Hi,

    I have been using Dynamic Forms for a while and on two separate sites I used it to create a donation form tied to Authorized.net.

    On one site on a number of occasions the transaction that took place on Authorized.net was less that what the person choose on the donation amount drop down.  e.g they choose $25.00 but authorize.net only processed $5.00.

    Last week this happened on the other site which made me think that its not user error.

    Any ideas why this would be happening?

    Thanks
    Ginnie

    DF version 3.40.10
    DNN version  5.05.01
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    09-06-2012 04:54 AM
    Hello Ginnie,

    I would recommend the following:

    * If you have any calculations going on take a look into this area on your Dynamic Form to see if there could be inconsistancies.
    * Analyze the field in which is accountable for the Total that is sent over to Authorize.net, issues could rise here.

    * Place the form in Debug mode, fill out the form as a typical user would(logged in as an admin) and see if you can spot the problem from the Debug Text that is returned.

    * You should upgrade to Dynamic Forms 4.1.4 for this version is the best so far and is compatible with DNN 5.5

    Let me know if you have any questions.

    Thanks,

    Ryan

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