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Data Springs Premium Integration Services

Please visit Data Springs Product Support Agreement to see the distinction between Standard Support and Premium Integration Services

Premium Services (Implementation / Training / Development)

Premium Services is offered for additional requirements beyond what is covered in Standard Support including:

  • Assistance in walk-throughs, assistance in specific setup and implementation of modules / web parts, direct training on features
  • Implementation of specific product coding add-ons – Examples might include specific SQL queries for Dynamic SQL Events within Dynamic Forms / Dynamic Registration, or specific JavaScript functions / implementation for features such as Client Side Events within our products. Other examples might include instances where our modules ‘can’ handle specific requirements but require additional staff resources or assistance in implementing them that goes beyond bugs or standard support agreement
  • Modifications / Changes to source code – this includes any assistance if you purchased the source code and need to modify it, or if you need to have us modify the source code to meet a specific requirement
  • Direct implementation of modules – These include module installations, configurations, and setup based on requirements document of necessary features
  • Assistance / direction with our products on a customized version of DotNetNuke® or Microsoft® SharePoint
  • General Consulting / Custom Development / DotNetNuke Modules / SharePoint Web Parts
  • Standard support beyond 90 days of purchase
  • Fixes required outside of the normally scheduled patches and releases.
  • Priority support over standard support
 

You may choose the Premium Services package that best suits your needs:


 

Premium Hourly Services:  We offer premium hourly services are priced at a rate of $120.00 per hour with a 6 hour minimum for one-time implementation, customization, or training projects. These hours can be used all at one time or kept on retainer with Data Springs for whenever you will need them.

Need fewer hours? We can offer our services in packages starting out a minimum of 3 hours for $600.00. Get Started Here  

Premium Monthly Services:  We offer 10 premium service hours for a monthly subscription rate of $600.00 with a 3-month minimum commitment.  This is intended for long-term maintenance requiring ongoing support.  This is a savings of $300.00 a month compared to purchasing premium hours without a subscription.  Note: Hours do not accumulate if not used in any given month.  If more than 10 hours are needed in any given month, additional support is available at a rate of $80.00 per hour,

Premium Quarterly Services:  We offer 10 premium services hours for a quarterly rate of $750.00.  This option is available with a minimum commitment of 6 consecutive months (2 quarters).  This is a savings of $150.00 a quarter compared to  purchasing premium hours without a subscription. Note: Hours do not accumulate if not used any given quarter.    If more than 10 hours are needed in any given month, additional support is available at a rate of $80.00 per hour.

 

To obtain Premium Services, please click on the best package that's right for you and fill out the form.  Thank you.

 

Note: Premium Hours are non-refundable. You can find our full refund policy here.

 

For other payments, please click here.

 
 

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