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Not logging in after paypal payment
Last Post 07-14-2010 07:37 AM by Ryan Bakerink. 3 Replies.
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vicky swiftUser is Offline
wading in the water
wading in the water
Posts:24
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07-13-2010 06:25 AM
    Hi,
    I have DR working well except for one small glitch
    On registration and after payment the completion events should create a user and send an email. This is done correctly, but on return to the site the user is not logged in.
    If I remove Paypal everything works ok
    I have checked the general setting for 'do not sign in after registration' and this is ok
    Any suggestions ?
    Thank you for any help
    Vicky
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    07-13-2010 09:21 AM
    Hi Vicky,

    Good job on getting DR all set up!

    Not being logged in after PayPal is actually working as designed.  We have to wait for PayPal to send us the IPN before we can create the account.  In most cases, this happens almost instantaneously.  However, we have to account for instances where there is a delay in receiving the IPN or when it appears that the payment went through but is actually in pending status.  This can happen when the user just opened a PayPal account and have not been verified yet or if they're using an e-check, etc.   Because we have to account for these delays, we cannot 'automatically' log the user in.

    You might want to add a little note in your redirect page to let users know that they will need to log in and maybe offer a link to yoru login page.

    Thanks!
    Candace

    vicky swiftUser is Offline
    wading in the water
    wading in the water
    Posts:24
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    07-13-2010 10:02 AM
    Many thanks
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    07-14-2010 07:37 AM
    Hello Vicky,

    We are very glad to see you have found resolution to your issue.

     If you ever have any additional questions or comments please let us know so we can be of further assistance.

    Thanks,

    Ryan
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