Yonathan B Suardi
skipping stones Posts:11
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01-13-2011 12:24 AM |
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hi,
Opt in used 4.30 DNN version is : 5.5.1
when i use send immediately the total sent = 0
why ? SMTP is working fine. smtp setting is localhost / anonymous
admin > bulk email is working too.
only when using opt in is not
any advice ?
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Ryan Bakerink
river guide Posts:1900
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01-14-2011 08:15 AM |
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Hello Yonathan,
Can you get anything to send through Opt In Email? If you have a scheduled email campaign or newsletter will it send?
Or is it only the Send Immediately feature?
Please let me know.
Thanks,
Ryan
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Yonathan B Suardi
skipping stones Posts:11
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02-07-2011 04:31 PM |
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Hello Ryan, thanks for the reply, it seems all feature is not working, the send immediately, the send through opt in, scheduled mail is also not working. so currently we're using a DNN bulk email to send mass email. it was working when the DNN is in version 4.9.5 and then upgraded to 5.5.1 directly. Thanks. |
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Yonathan B Suardi
skipping stones Posts:11
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02-13-2011 10:19 PM |
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Hello, Reinstalling it seems not working too, is there's a collision with some settings with another modules ?
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Ryan Bakerink
river guide Posts:1900
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02-14-2011 02:04 PM |
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Hello Yonathan,
Do you have any other modules on the page that has your Opt In Email?? It's possible that a conflict might be occurring such as jQuery conflict or AJAX conflict.
If you have any questions please let me know.
Thanks,
Ryan
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Yonathan B Suardi
skipping stones Posts:11
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02-14-2011 08:12 PM |
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hi Ryan, it seems the only module that being installed on this DNN 5.5.1 is bloodyflux Google Analytics, no other, i disabled it but it seems still not working. any suggestion ? |
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Ryan Bakerink
river guide Posts:1900
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02-15-2011 07:31 AM |
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Hello Yonathan,
Would it be possible if you could email me temporary host rights to your site so I can take a look?? If so please send the credentials to this email account:
rbakerink(at)datasprings(dot)com
If you have any questions please let me know.
Thanks,
Ryan
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Yonathan B Suardi
skipping stones Posts:11
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02-15-2011 07:32 PM |
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Thank you Very much Ryan, i've sent you the emails regarding this. |
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Ryan Bakerink
river guide Posts:1900
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02-17-2011 08:37 AM |
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Hello Yonathan,
I just received your email, let's keep our communication through that form, instead of using the forums.
Thanks,
Ryan
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