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Forums > Product Discussion - DotNetNuke Modules > Opt In Email
Unable to access Control Panel (OptIn Advanced Email)
Last Post 09-03-2012 06:12 AM by Mark Harle. 13 Replies.
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Mark PUser is Offline
skipping stones
skipping stones
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04-27-2011 03:03 PM
    Hello,

    I'm getting the following error when trying to access the control panel.

    DotNetNuke.Services.Exceptions.ModuleLoadException: System.Web.UI.HtmlControls.HtmlTableCellCollection must have items of type 'System.Web.UI.HtmlControls.HtmlTableCell'. 'asp:literal' is of type 'System.Web.UI.WebControls.Literal'. ---> System.Web.HttpParseException: System.Web.UI.HtmlControls.HtmlTableCellCollection must have items of type 'System.Web.UI.HtmlControls.HtmlTableCell'. 'asp:literal' is of type 'System.Web.UI.WebControls.Literal'. ---> System.Web.HttpParseException: System.Web.UI.HtmlControls.HtmlTableCellCollection must have items of type 'System.Web.UI.HtmlControls.HtmlTableCell'. 'asp:literal' is of type 'System.Web.UI.WebControls.Literal'. ---> System.Web.HttpException: System.Web.UI.HtmlControls.HtmlTableCellCollection must have items of type 'System.Web.UI.HtmlControls.HtmlTableCell'. 'asp:literal' is of type 'System.Web.UI.WebControls.Literal'. at System.Web.UI.CollectionBuilder.GetChildControlType(String tagName, IDictionary attribs) at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty) at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty) at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath) at System.Web.UI.TemplateParser.ParseInternal() at System.Web.UI.TemplateParser.Parse() at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType() at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---

    I'm using the .net 4 framework.

    Further details below:

    DNN Version: 05.06.02 (144)
    Opt In - Advanced Email 4.30.0
    Opt In - Opt In Email 4.30.10
    Opt In - Previous Newsletters 4.30.0
    Opt In - Simple Opt In 4.30.0

    I have tried cleaning up the _AdvancedControlPanel.ascx file but this has not fixed the problem.

    Regards,

    Mark.
    Mark PUser is Offline
    skipping stones
    skipping stones
    Posts:10
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    04-27-2011 03:50 PM
    Hello,

    I ended up fixing it by looking into some of the other .ascx files. The error is dues to bad HTML formating (missing closing ").

    Regards,

    Mark.
    Marnix BouwmanUser is Offline
    river guide
    river guide
    Posts:82
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    03-16-2012 02:55 AM
    Hi, I'm having the same problem.
    Could you tell me what I should modify exactly?
    Chad NashUser is Offline
    Posts:5260
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    03-16-2012 09:15 AM
    Hi Marnix,

    This was fixed in the most recent patch of Opt In Email, I believe this was the .43 patch which is needed to fix the problem that came about with the .NET 4.0 Framework.

    Thanks,

    Chad
    Marnix BouwmanUser is Offline
    river guide
    river guide
    Posts:82
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    03-19-2012 01:19 AM
    We currently have v 4.3.6 installed.
    Can you send me the patch? (m .bouwman at captise . nl)
    Matthieu LubacUser is Offline
    going with the flow
    going with the flow
    Posts:27
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    03-19-2012 05:56 AM
    Hi,

    same as Marnix

    Dnn version : 05.06.06
    Opt-in Advanced Email : 4.30.60
    Opt-in  Opt in Email : 4.30.60
    Opt-in Previous Newsletters : 4.30.60
    Opt-in Dimple Opt In : 4.30.60

    thanks  by advance
    Candace 616User is Offline
    river guide
    river guide
    Posts:105
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    03-19-2012 06:48 AM
    Hi Marnix and Matthieu,

    If you purchased Opt In Email as an individual module, please log into your DNN Store account and you'll find it under Patch Management. If you have the Collection 5.0, you'll find your updated files under MyDownloads. Thanks!

    Candace
    Matthieu LubacUser is Offline
    going with the flow
    going with the flow
    Posts:27
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    03-20-2012 04:36 AM
    None of the two options is available in our DNN store interfaces.
    How can we get this patch ?
    We can send you our license number.

    Thanks
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    03-20-2012 07:11 AM
    Hi Matthieu,

    Yes, please use the Contact Form to send us the invoice number and I can check for you. Please include the URL to this forum thread as a reference. Thanks!

    Candace
    vikasUser is Offline
    skipping stones
    skipping stones
    Posts:12
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    06-22-2012 02:39 AM
    Hi all,

    I facing same error in Advance Opti-Email module(i.e DNN6). i also see all the comment which are written in above post, but i cannot understand
    the exact solution.


    can u explain briefly so that i can understand exact solution.

    This  error occur in both patch  in .43 and  .40 .

    what should i do




    Thanks
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    06-22-2012 08:21 AM
    Hi Vikas,

    The solution came with a patch. If you bought Opt In Email 4.3 by itself, please log into your DNN Store account and go to Patches where you can download v4.3.71. Please be sure you install the right 32- or 64-bit file as your server requires.

    I would also recommend that you upgrade to Opt In Email 4.4. which was just released on 6/7.

    However, if you have the Collection 5.0, you get new versions for free until the next collection is released. Please log into your DNN Store account and get them from MyDownloads (click the Download button for the Collection 5.0).

    Thanks!
    Candace
    Mark HarleUser is Offline
    going with the flow
    going with the flow
    Posts:45
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    08-23-2012 09:32 AM
    Candace -
    I also experienced the Control Panel issue.  We are running DNN v 6.1.3 Professional Edition on PowerDNN.  PowerDNN advised to install the 64 bit PA.
    So I installed DataSprings_OptInEmail43_71_DNN49PLUS_PAINSTALL_64BITONLY and after installation the site immediately threw the error listed on the attached file.  And am now unable to access the site through a browser.  Please advise.
    Thank you.
    Mark
    Chad NashUser is Offline
    Posts:5260
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    08-30-2012 10:45 AM
    Hi Mark,

    Let me see if I can offer some assistance...

    1st... Please keep in mind that there has been a newer release (4.4 release) so you might want to make sure you are on that release (at least this thread is related to a problem from 4.3 and the 4.0 .NET framework).

    Next... Your specific issue is related to the file called chilcat.dll (or something very similar to that) which was placed in your DotNetNuke\Bin directory. So you will need to delete this file which is related to the bounce back features in the module. There is a specific version of this file for a 32 bit vs a 64 bit version of your site and if the wrong version is installed it will blow up which is what it is doing here. Even if your server is 64 bit, it's possible your IIS application pool is set to allow 32 bit which is likely the problem here.

    Thanks,

    Chad
    Thanks,

    Chad
    Mark HarleUser is Offline
    going with the flow
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    Posts:45
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    09-03-2012 06:12 AM
    Chad - that resolved the issue.  Thank you very much.
    Mark
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