Hello, 

 

DNN Platform: 06.01.02

Dynamic Forms Version: 4.0.12

 

Since upgrading to the newest version of Dynamic Forms we have encountered several errors on our website. One primarily being the result of the significant increase in processing time for any action that calls to the db (up to 40 seconds). To compensate for the slower forms, we have turned the   Forms Processing / Submission Ajax:   field to   Form Processing and Form Submission . This prevents users from hitting enter twice (causing a view state error), or missing the hidden questions from a question event that is happening while they fill out the form. 

 

The problem arises now if we have this set as mentioned above, theDisplay after Save   message   does not appear. What occurs is the processing screen appears. Then it goes away. Then the spinning wheel appears, and stops. And the form remains the same (filled in) no indication that the user has successfully submitted (the email completion event is triggered). This result happens whether the form is complex or three fields with one email completion event. 

 

On one particular form we have a combo box that triggers a question event to show a series of hidden questions. When submitted (set to the ajax settings mentioned above) the form does as described in previous paragraph. However, if you go up and select a different option from the combo box, then the display after save message appears....sigh. 

 

But the rub is that if I turn the   Forms Processing / Submission Ajax:   field to   disabled . Then the display after save message appears.

 

I do not have redirect completion events on any of these forms.

 

In previous versions of Dynamic Forms this was not the behavior. Any ideas or advice on how I can get the display after save message and the Form Processing and Form Submission option to work together? 

 

PS. Sorry if this comes through as a forth post. The previous three posts wiped out my message... so had to do it again. 

 

Hi LaNaya,

No worries, your post only shows once.

If you select "Question Events only," does it make a difference for you? How about if you disable jQuery also?

Thanks!
Candace

Hi Candace,

Thank you for the reply.

1) With Form Processing (Question Events Only) - the display after save does appear.

2) If we select Form Processing and Form Submission with the Disable jQuery checked - the display after save does not appear. Also should be noted that when we go back into the Module Configuration, the Disable jQuery is no longer checked (as if that setting is not saved on update).

We need to have the form show the processing on submission to help prevent users from taking another action before the form is done doing its thing.

Thoughts?

LaNaya

So will it work for you if you just select Form Processing (Question Events Only) and NOT disable jQuery?

Yes it will work.

However, this does not fix the problem with it appearing with the Form Processing and Form Submission option. Any ideas on how to get it to work with the Form Submission Option?

Hi. At this point this is the only workaround I know for using the combination of these two features, we will need to review this for future updates... I know that at one point we fixed this but maybe it is coming back with the most recent patch? I know that we use both AJAX and the Display After Message for our contact us form but maybe there is another feature that is causing the problem or conflict?

Thanks,

Chad