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Dynamic Login was Suddenly Not Working
Last Post 01-23-2013 06:44 AM by Candace. 3 Replies.
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YoungUser is Offline
new to the springs
new to the springs
Posts:2
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01-21-2013 08:03 AM
    I am using Dynamic Login module since Dec. 2010 (Ver 3.5) in our internal website (DNN version 5.6). It is working well.

    But suddenly in this morning, the login page shows 'Initial Setting layout page of Dynamic Login module' asking we need to set up this module instead of showing our normal login page then nobody could not login.

    So I did login as administrator through another dnn default login page of our website and opened the setup page of Dynamic Login module page. But I did not do anything else.

    Then suddenly our normal login page started to work again as usual.

    I don't know why. So as one of possibilities, just in case, I am wondering this module is always checking the module license through online? Or is there another reason of this happening?
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    01-21-2013 11:46 AM
    Hi Young,

    Although we do regularly check licenses, we generally don't shut down a module without first contacting the customer so this would not have been the case. I'm not sure yet what may have triggered this but it's hard to point to it at this time.

    Please keep an eye on it and see if it happens again and maybe we can try to duplicate it. It might also be a good idea to check in Admin > Event Viewer to see if any errors were logged that are related to this.

    Thanks!
    Candace
    YoungUser is Offline
    new to the springs
    new to the springs
    Posts:2
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    01-22-2013 08:13 PM
    It is very weird. It looks current configuration looks normal but the dynamic login module is not working. It works like there is no module now. It just work like just regular login function.

    In this case, should I install again or is there any other way to refresh the module to work again?
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    01-23-2013 06:44 AM
    Can you please make sure that

    1) you have both Dynamic Login and the DNN Login module on the same page;
    2) that the DNN login module is visible to admin only while DL is visible to all users; and
    3) in the Admin tab, Site Settings, this page is assigned as the login page?

    Thanks!
    Candace
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