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Password fields get cleared when question event fires
Last Post 03-15-2007 05:05 PM by Eric Swanzey. 2 Replies.
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Anne ComesUser is Offline
wading in the water
wading in the water
Posts:25
Avatar

--
03-08-2007 03:22 AM
    I have a registration form with a 3-button radio button at the bottom. Depending on the selection in the radio, a different field is shown. The problem is, when someone selects one of the options, the page refreshes, clearing out the password fields. At this point, in the week since I bought this program, I've had 2-3 different versions installed, plus had versions in my test environment and my production environment, so my memory is getting a bit hazy.  But, I'm pretty sure that in one of my previous installations, I saw this happen, but thought I recalled not having it happen in a later installation. Am I doing something wrong?

    Thanks!
    Chad NashUser is Offline
    Posts:5260
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    03-09-2007 08:27 AM
    Anne,

    Hi. Yes based on how password fields are setup to store/retrieve password values (and also for security) this does get cleared after question events fire. My suggestion would just be to have the password/confirm password fields near the end of the form so the user wouldn't ever have to re-enter their password. We will continue to review this though and if there is good way of handling it that is secure we will in future releases.

    -Chad



    Eric SwanzeyUser is Offline
    going with the flow
    going with the flow
    Posts:46
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    03-15-2007 05:05 PM
    Yep, that's exactly what I did earlier today - moved the username / password entry fields to the bottom of the form.
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